810-207-5310 Live Chat

Warranty & Returns

Non-Return Items: There are no returns on anyscreen products or any Kits. 

Legends Direct warrants its retractable screens for a period of one year from date of shipment against defects in materials and workmanship. 

Exclusions: Legends Direct will not be responsible for any screen damaged by shipping, acts of God, accidental or intentional damage, improper installation and any damage caused by use of the product it was not intended for.
Limitation of Warranty: Except as set forth in this warranty, Legends Direct makes no warranty expressed or implied as to the merchantability or fitness for any particular purpose. Legends Direct will in no event be liable for consequential damages arising out of any breach of any expressed or implied warranty. Legends Direct's liability will not exceed the original purchase price of the retractable screen excluding freight, taxes, installation and or any damages that may have occurred during installation and or removal of the retractable screen.
Claim Procedures: Any claim under this warranty must be made in writing to: Legends Direct, Warranty Department, 14283 N. Fenton Road, Fenton, MI 48430. Legends Direct will review the claim and if Legends Direct deems the claim to be proper a return authorization number will be sent via email or US Mail to the customer. All items returned for warranty must be received prepaid and the return authorization number must be clearly marked on the outside of the package.
Legends Direct will at its sole discretion repair and or replace any items found to be defective. The product will be returned prepaid to the customer.
Cancellations: Must be made within 48 hours of Purchase. After this time period, the order is in production and cannot be canceled.